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Sightseer
Posts: 1

No reconoce mi cuenta en el app GoPro Quilk

[ New ]

Hola buen dia desde hace dias no reconoce mi suscripcion en la aplicacion Gopro Quilk por lo que no puedo sincronizar mis fotos a la nube desde mi celular, esto me preocupa ya que no tengo un ordenador cerca y no quiero estar comprando mas tarjetas SD para poder guardar mis videos, me pueden ayudar por favor.

 

Celular Samsung

modelo NOTE 9 

Android 10

 

photo_2021-09-01_15-42-39 (2).jpg
GoPro
Posts: 16,038

Re: No reconoce mi cuenta en el app GoPro Quilk

[ New ]

Hello @tishyta28. I was able to locate your GoPro Subscription using the email address on your Support Hub profile. Just to check, do you get the prompt or message when trying to upload media to your GoPro cloud? Please tell us more details.

 

Please make sure your mobile device, app, and camera are on their current versions.