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Tourist
Posts: 2

No reconoce la SD

[ New ]

Buen día

 

Mi gopro no reconoce la SD ya probe con 3 diferentes SD y ninguna la reconoce, ya probe la memoria SD en otras gopro y sin problema.
 
adjunto las imagenes

 

2020-06-24_21h32_00.png

Accepted Solutions
GoPro
Posts: 15,318

Re: No reconoce la SD

[ New ]

@nimblestok60, please make sure that a recommended SD card is used for your camera. There are also some troubleshooting suggestions here that will help: NO SD or SD ERR on Camera's LCD

If the issue persists, our Support team will be able to assist you with the next steps. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.

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GoPro
Posts: 15,318

Re: No reconoce la SD

[ New ]

Hello @nimblestok60. Just to clarify, are you able to use the SD in the GoPro camera? Or is the issue only with the Quik for Desktop recognizing the SD card in the camera? Are you able to record videos or capture photos, and view the media in the GoPro camera?

Tourist
Posts: 2

Re: No reconoce la SD

[ New ]

Hello.

El problema es con los dos,ni con la cama, ni con la aplicacion Quik

GoPro
Posts: 15,318

Re: No reconoce la SD

[ New ]

@nimblestok60, please make sure that a recommended SD card is used for your camera. There are also some troubleshooting suggestions here that will help: NO SD or SD ERR on Camera's LCD

If the issue persists, our Support team will be able to assist you with the next steps. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.