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Sightseer
Posts: 1
Accepted Solution

No puedo importar videos a la nube, solo fotos

Estimados

No puedo importar los contenidos de video que tengo en la cámara a la nube, solo fotos, me arroja error.

Favor, ayuda


Accepted Solutions
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GoPro
Posts: 12,989

Re: No puedo importar videos a la nube, solo fotos

 

Hi @josép544

 

What error message are you getting?

Do you still remember the resolution used? 

Also, please check how your internet connection fairs.

 

For reference: How to Add Media to GoPro Plus

**Cloud library is limited to 35 hours of video with unlimited photos. Videos and photos are stored at up to 1440p and 12MP, regardless of their original resolution.

 

Thanks!

Ej

View solution in original post


All Replies
Highlighted
GoPro
Posts: 12,989

Re: No puedo importar videos a la nube, solo fotos

 

Hi @josép544

 

What error message are you getting?

Do you still remember the resolution used? 

Also, please check how your internet connection fairs.

 

For reference: How to Add Media to GoPro Plus

**Cloud library is limited to 35 hours of video with unlimited photos. Videos and photos are stored at up to 1440p and 12MP, regardless of their original resolution.

 

Thanks!

Ej