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%3CLINGO-SUB%20id%3D%22lingo-sub-230639%22%20slang%3D%22en-US%22%3ENo%20puedo%20conectar%20la%20c%C3%A1mara%20con%20la%20aplicaci%C3%B3n%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-230639%22%20slang%3D%22en-US%22%3E%3CP%3EHago%20todos%20los%20pasos%20para%20el%20Update%20%22s%C3%B3lo%20de%20la%20WiFi%22%20pero%20cuando%20enciendo%20la%20c%C3%A1mara%20despu%C3%A9s%20de%20sacar%20la%20bater%C3%ADa%20e%20introducir%20la%20tarjeta%20MicroSD%20no%20me%20dice%20que%20se%20haya%20actualizado.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ETodo%20esto%20porque%20no%20soy%20capaz%20de%20comunicarme%20con%20la%20c%C3%A1mara%20desde%20la%20APP%20de%20GoPro%2C%20la%20%22encuentra%22%20con%20WiFi%20direct%20pero%20no%20me%20acuerdo%20de%20cual%20es%20su%20contrase%C3%B1a%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EMuchas%20gracias%20por%20su%20ayuda%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-230639%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO3%2B%20Silver%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-231131%22%20slang%3D%22en-US%22%3ERe%3A%20No%20puedo%20conectar%20la%20c%C3%A1mara%20con%20la%20aplicaci%C3%B3n%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-231131%22%20slang%3D%22en-US%22%3E%3CP%3EHello%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F73531%22%20target%3D%22_blank%22%3E%40loyalstoke08778%3C%2FA%3E%2C%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThank%20you%20for%20reaching%20out.%20Try%20resetting%20the%20password%20of%20your%20camera%20first%20then%20pair%20again.%20This%20%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2Fblock%2FHow-to-Reset-the-Camera-s-Wi-Fi-Name-and-Password%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Earticle%3C%2FA%3E%26nbsp%3Bdiscusses%20the%20steps%20under%20HERO3%20and%20HERO3%2B.%20Once%20done%2C%20go%20ahead%20and%20pair%20the%20phone%20and%20the%20camera%20again.%20Should%20you%20encounter%20an%20issue%2C%20try%20further%20troubleshooting%20steps%20described%20here%3A%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2Fsolutions_troubleshooting%2FGoPro-App-Camera-Connection-Troubleshooting%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3ESolve%20GoPro%20App%20Connection%20Issues%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3ELet%20us%20know%20how%20it%20goes.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks%2C%26nbsp%3B%3CBR%20%2F%3E%20Marius%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Sightseer
Posts: 1
Accepted Solution

No puedo conectar la cámara con la aplicación

Hago todos los pasos para el Update "sólo de la WiFi" pero cuando enciendo la cámara después de sacar la batería e introducir la tarjeta MicroSD no me dice que se haya actualizado.

 

Todo esto porque no soy capaz de comunicarme con la cámara desde la APP de GoPro, la "encuentra" con WiFi direct pero no me acuerdo de cual es su contraseña

 

Muchas gracias por su ayuda


Accepted Solutions
Highlighted
GoPro
Posts: 7,104

Re: No puedo conectar la cámara con la aplicación

Hello @loyalstoke08778

 

Thank you for reaching out. Try resetting the password of your camera first then pair again. This article discusses the steps under HERO3 and HERO3+. Once done, go ahead and pair the phone and the camera again. Should you encounter an issue, try further troubleshooting steps described here: Solve GoPro App Connection Issues

Let us know how it goes. 

 

Thanks, 
Marius

View solution in original post


All Replies
Highlighted
GoPro
Posts: 7,104

Re: No puedo conectar la cámara con la aplicación

Hello @loyalstoke08778

 

Thank you for reaching out. Try resetting the password of your camera first then pair again. This article discusses the steps under HERO3 and HERO3+. Once done, go ahead and pair the phone and the camera again. Should you encounter an issue, try further troubleshooting steps described here: Solve GoPro App Connection Issues

Let us know how it goes. 

 

Thanks, 
Marius