Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
%3CLINGO-SUB%20id%3D%22lingo-sub-214302%22%20slang%3D%22en-US%22%3ENo%20memory%20card%20with%20my%20order%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-214302%22%20slang%3D%22en-US%22%3EHi%2C%20I%E2%80%99ve%20just%20purchased%20a%20GoPro%20last%20week.%20I%20have%20just%20received%20my%20camera%20yesterday%20without%20the%20free%20memory%20card%20that%20your%20website%20states%20you%20should%20receive.%3CBR%20%2F%3EI%20go%20away%20on%20Tuesday%20for%20my%20holiday%20in%20Peru%20hence%20the%20reason%20why%20I%20bought%20this%20camera.%3CBR%20%2F%3EPlease%20can%20you%20advise%3F%3CBR%20%2F%3EHayley%20Brocklesby%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-214302%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO%20(2018)%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-214462%22%20slang%3D%22en-US%22%3ERe%3A%20No%20memory%20card%20with%20my%20order%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-214462%22%20slang%3D%22en-US%22%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F69209%22%20target%3D%22_blank%22%3E%40stoutstar17448%3C%2FA%3E%2C%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3ESorry%20for%20the%20inconvenience.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EI%20would%20suggest%20to%20contact%20GoPro%20Customer%20Support.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThey%20can%20assist%20you%20with%20that.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EYou%20can%20reach%20them%20via%20phone%20or%20chat.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EBest%20Regards%2C%3C%2FP%3E%0A%0A%3CP%3E-Jay%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Highlighted
Sightseer
Posts: 1
Accepted Solution

No memory card with my order

Hi, I’ve just purchased a GoPro last week. I have just received my camera yesterday without the free memory card that your website states you should receive.
I go away on Tuesday for my holiday in Peru hence the reason why I bought this camera.
Please can you advise?
Hayley Brocklesby

Accepted Solutions
GoPro
Posts: 3,505

Re: No memory card with my order

 

Hi @stoutstar17448

 

Sorry for the inconvenience. 

I would suggest to contact GoPro Customer Support. 

 

They can assist you with that. 

You can reach them via phone or chat. 

 

 

Best Regards,

-Jay 

View solution in original post


All Replies
GoPro
Posts: 3,505

Re: No memory card with my order

 

Hi @stoutstar17448

 

Sorry for the inconvenience. 

I would suggest to contact GoPro Customer Support. 

 

They can assist you with that. 

You can reach them via phone or chat. 

 

 

Best Regards,

-Jay