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Sightseer
Posts: 1
Accepted Solution

No me permite hacer captura de video en la App GoPro

Buenas tardes, al conectar mi GoPro Session al Ipad mediante la App de GoPro, no me permite hacer captura o descargar videos, solamante fotografias.

Gracias


Accepted Solutions
GoPro
Posts: 7,743

Re: No me permite hacer captura de video en la App GoPro

 

Hi @silicio

 

Sorry for an troubles caused.

Please ensure that both the camera and the app are up to date.

Once verified, try to unpair the camera from the ipad:

  • Open the GoPro app.
  • Tap on the pencil icon on the upper left hand side.
  • Then tap on the red X next to the camera name.

Proceed with the pairing process again. Test if this sorts out the issue.

Let us know how it goes.

 

Regards,

Ej

 

 

View solution in original post


All Replies
GoPro
Posts: 7,743

Re: No me permite hacer captura de video en la App GoPro

 

Hi @silicio

 

Sorry for an troubles caused.

Please ensure that both the camera and the app are up to date.

Once verified, try to unpair the camera from the ipad:

  • Open the GoPro app.
  • Tap on the pencil icon on the upper left hand side.
  • Then tap on the red X next to the camera name.

Proceed with the pairing process again. Test if this sorts out the issue.

Let us know how it goes.

 

Regards,

Ej