Ask a Question
GoPro Support Hub Find a solution. Share a solution. Ask a question. Stay stoked.
Is your GoPro gear up to date? Check to see If it is on our Update page.
Posts: 2

No gps logs hero 7 black

From the beginning i had never gps logs on the datacard even the signal on the camera is always white. It looks that the camera don't register any data , What can i do?

Posts: 7,005

Re: No gps logs hero 7 black


Hi @swiftshore35210


I am really sorry for any troubles caused.

Our team is looking into this and we'll post an update as soon as we get information.

In the mean time, you may use Quik for mobile or other applications like Racerender.





Posts: 2

Re: No gps logs hero 7 black

Hi, I still don't have any answer till now? and still the same problem...........

Posts: 1

Re: No gps logs hero 7 black

[ Edited ]

Hi, i believe i have the same issue.


when i drop the settings menu down on my new hero 7 black looking for the GPS white symbol to connect, after minutes of waiting its does not connect to gps...


i have the latest firmware 1.70 and my GoPro is brand new, located in Australia.


i have tried turning the GPS setting off and on, but still no White Symbol saying GPS is connected.


does this feature only working in certain countries?


Posts: 8,540

Re: No gps logs hero 7 black

How long have you left the camera  to get a lock.  a minute, 5 minute, 10 minute 15 minute etc.?