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Sightseer
Posts: 2
Accepted Solution

No go pro detected message

Hi,

 

I have a new go pro hero 5 black and am having trouble pairing it with my iPhone 5s. When I follow the instructions on the go pro app my phone just gives me the message that no go pro is detected. Do you have any ideas? The phone will detect the wifi connection so I am confused.

 

Hope you can help.


Accepted Solutions
GoPro
Posts: 3,924

Re: No go pro detected message

Hi @nyla10,

 

I am sorry to hear you are having some trouble with that camera. Give these steps a try and lets see if we can get you connected.

 

https://gopro.com/help/articles/Solutions_Troubleshooting/GoPro-App-Camera-Connection-Troubleshootin...

 

Let us know how it goes!

 

Best,

Ryan

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All Replies
GoPro
Posts: 3,924

Re: No go pro detected message

Hi @nyla10,

 

I am sorry to hear you are having some trouble with that camera. Give these steps a try and lets see if we can get you connected.

 

https://gopro.com/help/articles/Solutions_Troubleshooting/GoPro-App-Camera-Connection-Troubleshootin...

 

Let us know how it goes!

 

Best,

Ryan