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Sightseer
Posts: 1

No email confirmation after purchase

[ New ]

Hello, 

 

I purchased GoPro Hero 8 black bundle but didn't get any kind of confirmation or receipt via email. Thankfully, I screenshoted my phone when the purchase was finalized so I have my order number, otherwise I wouldn't have any proof of the purchase.
My order is   # MP-04299628

Also, I tried ContactUs option on your web page but it isn't functioning. Can you please help me?

 

Thank You in advance,

Mia

GoPro
Posts: 30,862

Re: No email confirmation after purchase

[ New ]

Hi @miami98

 

 

Sorry for any trouble caused.

We see your order on the system and should be processed accordingly.

The order will ship out once completed.

 

You can check the status of your order through 
https://gopro.com/en/ph/order-status
 

 

Thanks!

Ej