No connection between gopro 9 and mac book [ New ]

[royalsummi8670]

Hello, I was normally connecting my gopro 9 to my mac air but suddenly it does not work anymore.

I tryed everything. From one minute to the next the computer does not see the presence of the camera anymore.

I don't

[aragon1006]

Hi @royalsummi8670

If accessing the files on the card, make sure that MTP is selected for USB Connection.

Check out Camera is not Recognized when Plugged into a Computer USB Port

Thanks!

Ej

[royalsummi8670]

Thank you. Unfortunately none of the indicated attempts seem to work... I will try connecting to another computer. But short before it stopped working, I had no problem in connecting it. Is there a way I coud have assistance step by step?

[aenriquez]

@royalsummi8670, we try to help out as best as we can. When you get a chance, please reach out to GoPro customer support at gopro.com/help/ContactUs so we can assist you further.

[royalsummi8670]

Thank you so much. I finally made it! I was sure I didn't change any function but I had switched the USB connection mode on the gopro. Once changed it worked fine again. Thanks again