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Sightseer
Posts: 1

No beeps. Camera stoppd beeping. No sound during watching video on camera.

[ Edited ]

I'm a skydive cameraman and beeping sounds (turn on-turn-off) are super-important to me. Last week hero 5 black stopped beeping. 
I already:
-set volume to maximum during playback
-updated firmware
-checked all options in APP
-set beeping volume to 100%
-tried to tap FIND CAMERA in app- still no signal.
So i think i've done everything and it's a camera malfunction. Seems like it's an internal speaker issue.
What am i supposed to do now? I bought it less then a year ago in Russia. Got all papers a receipt.

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GoPro Community Manager
Posts: 7,039

Re: No beeps. Camera stoppd beeping. No sound during watching video on camera.

@pcs182 - Sounds like you've gone through the major troubleshooting steps. I'd suggest getting in touch with our Support team at https://gopro.com/help/ContactUs so we can dig into this a little deeper with you.

 

Jeff