No audio

[brettv0]

Why does my new Hero 7 black not record audio sometimes!!!!!!!!!!!!!  Do I need to take it back FRUSTRATING 

[graytree76514]

Hi @brettv0,

Did you update it already? 

Also may I know what SD card are you using? 

Thanks,

-Jay 

[brettv0]

Haven't been able to update.. need to do it manually. The card I'm using is a 64gb SanDisk Ultra . 

Thanks

[graytree76514]

I see @brettv0,

Please change your SD card. 

That specific card is glitchy. 

You may try the SanDisk Extreme instead. 

Regards,

-Jay 

[brettv0]

Your right.. looking at cards right now.. how big of a card can you use with the 7?

Thank you!

[graytree76514]

You can use a 128GB @brettv0

But I personally use 32 or 64 since they are more reliable than those with larger capacity. 

-Jay 

[brettv0]

Thanks for your time!!

[fishycomics]

Use extrem epluses or other brands that are on the list that are 90mb write speed.