01-09-2020 11:18 AM
Thanks for sharing @carlosv75250
The audio file for this video may have been corrupted.
By the way what SD card are you using?
Try to reset your camera then format the SD card. **Make sure to save any important files before proceeding.
Do a couple of test recordings and see if it made a difference.
01-09-2020 01:54 PM
Same here but i didnot use any other mic. sometimes its record sounds sometimes it didnt. i did reset, factory reset, format, manual update, reset factory reset, format but i cant find solution. i use 3 different sdcard. 2 X 128gb evo and 64gb samsung sdcard. i tried all record modes but the result is the same
01-09-2020 02:03 PM
The SD card I am using is the one that came with the bundle package from Best Buy. Its an SanDisk Extreme 32GB.
I had format the SD card couple of days ago and its hit or miss. I just tried a small video at the house and the sound didn't come in until I started speaking. The tv was on with good volume that should have been picked up by the camera. I will try resetting the camera as if was just out of the box.
01-09-2020 02:32 PM
my problems like this.. sometimes sound comes lates, sometimes never comes, sometimes raucous..
and i opened a topic, you can follow here