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Tourist
Posts: 1

No Sound on Hero 8

[ New ]

When i record a video quality is great the problem i am having is upon playback there is no sound. The sound that does come through is a choppy white noise as if a record is skipping. Any help would be great i have done a "factory reset" any help would be great!


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GoPro
Posts: 19,760

Re: No Sound on Hero 8

[ New ]

Hello, @tmurray562 Are you not getting sound when playing back on the camera, or on other devices? The audio for playback on the camera may not be as great. If you haven't yet, import the file on your phone through the GoPro App, or to your computer. See if this makes a difference in the quality of the audio. Also, see if it matters which media player is used. Let us know what you find out. Thanks!

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All Replies
GoPro
Posts: 19,760

Re: No Sound on Hero 8

[ New ]

Hello, @tmurray562 Are you not getting sound when playing back on the camera, or on other devices? The audio for playback on the camera may not be as great. If you haven't yet, import the file on your phone through the GoPro App, or to your computer. See if this makes a difference in the quality of the audio. Also, see if it matters which media player is used. Let us know what you find out. Thanks!