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Sightseer
Posts: 1

No Serial Number

I just purchased a Hero3 White from a friends and the serial number inside the battery component had rubbed off, I cannot update the GoPro because it keeps asking for the serial code, which I can only read half of. I need to update it because my friend had forgotten the wifi password he set up and I need to reset it.
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GoPro
Posts: 3,924

Re: No Serial Number

Hi @tdubry50,

 

That is very odd that the camera does not have a serial number. Do you have a photo of the battery compartment that you can share?

 

Best,

Ryan

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Adventurer
Posts: 11,730

Re: No Serial Number

Simply  take the sdxc card out, put into a card reader and on the Misc filefolder it should be there. firmware and seriel  if I remembered write