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Tourist
Posts: 2

No SD Card

My GoPro Hero Session 5 just randomly started saying no SD card after working fine for a couple of years. My computer still recognizes the card so I was able to remove all media and format the card but it was still not recognized after. I tried to download the manual update onto the SD card and put that in the GoPro and it still didn't change anything. Does anyone know any other ways to get it to work? 

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GoPro
Posts: 13,318

Re: No SD Card

Hello, @braveoasis01468. Which SD card are you using? Is it among the recommended ones on this list? Try the manual update again and make sure that the SD card contains only the extracted UPDATE folder with the update files in it. If you see other folders like MISC or DCIM, make sure you delete them.

 

If the issue persists, let our Support team know so they can help you with the next steps. You can reach them through https://gopro.com/help/ContactUs .

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Tourist
Posts: 2

Re: No SD Card

I was using a san disk extreme microSD, I purchased a new san disk extrreme microSD to see if that would fix it and it has the same problem, says no SD. I tried formatting that card and still says no SD. 

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GoPro
Posts: 16,126

Re: No SD Card

Thanks for getting back to us.

 

If you haven't yet, please go over the steps on NO SD or SD ERR on Camera's LCD 

If it's still the same, please reach out to our Support Team through https://gopro.com/help/ContactUs

 

Regards,

Ej