05-10-2020 01:51 AM
My GoPro Hero Session 5 just randomly started saying no SD card after working fine for a couple of years. My computer still recognizes the card so I was able to remove all media and format the card but it was still not recognized after. I tried to download the manual update onto the SD card and put that in the GoPro and it still didn't change anything. Does anyone know any other ways to get it to work?
05-10-2020 03:24 PM
Hello, @braveoasis01468. Which SD card are you using? Is it among the recommended ones on this list? Try the manual update again and make sure that the SD card contains only the extracted UPDATE folder with the update files in it. If you see other folders like MISC or DCIM, make sure you delete them.
If the issue persists, let our Support team know so they can help you with the next steps. You can reach them through https://gopro.com/help/ContactUs .
05-11-2020 09:15 AM