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Reply
Sightseer
Posts: 1

No SD Card

Hello, I recently purchased a GoPro hero 8 with the hope that i'd recieve a free SD carb because of the promotion that was being advertised on the website. Please let me know how this can be resolved. Thanks.

Nomad
Posts: 1,292

Re: No SD Card

To get the free SD card you need to pay full price for the GoPro as per the terms and conditions listed.  If you used a discount code, bought through a discount website or was part of a tradeup deal, you do not get the free SD card.

GoPro
Posts: 3,753

Re: No SD Card

Hi @rubak22,

 

If you purchased a Discounted camera (Trade Up / Discount Code) it doesn't really have an SD card. 

 

 

-Jay

Tourist
Posts: 1

Re: No SD Card

Says right at the top of this page "Bonus SD card with every camera. Terms Apply"

 

I got the Hero8 with my Hero3 as trade in and didn't get a SD card, so I called up and spent 30 min with the rep. She kept on saying 'terms apply' and I kept on saying 'Bonus SD card with every camera'. FInally asked to speak to a supervisor, she said that they were all busy and that they would call me back later that day (Weds) and gave them my phone number just to be sure. Well it's Fiday now and no call back. Pretty misleading to say 'Bonus SD card with every camera.' and then say oh well you didn't read the fine print... very cheap also.

Nomad
Posts: 1,292

Re: No SD Card

[ Edited ]

You realise that you posted "Terms Apply" with your quote.  It's in the same size and type font.  So it's not like it's hidden or fine print. You even posted the hyperlink that it leads to. 

 

Just because you didn't read the terms and conditions doesn't mean they don't apply.  The fact that you kept a customer service agent busy for 30 minutes while you "kept on saying 'Bonus SD card with every camera'." just shows that you didn't bother to read the terms and conditions.