Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Sightseer
Posts: 1
Accepted Solution

No Caméra Hero3

[ Edited ]

bonjour

le numéro de ma caméra, HERO3, derrière la batterie est :

601-*****-00A1LCP7/26/33-2

et non pas un numéro à 15 chiffres, comme demandé pour les mises à jour et je ne peux donc pas faire les mises à jour

 

cordialement

Dominique Brun


Accepted Solutions
GoPro
Posts: 9,706

Re: No Caméra Hero3

 

Hi @dominiqueb33726

 

Remove the battery and locate the white/silver sticker inside the battery bay. Your serial number will be 15-characters in length, and begin with "HD3."

 

For reference you may check the picture/s on this article for a guide.

 

Thanks!

Ej

View solution in original post


All Replies
GoPro
Posts: 9,706

Re: No Caméra Hero3

 

Hi @dominiqueb33726

 

Remove the battery and locate the white/silver sticker inside the battery bay. Your serial number will be 15-characters in length, and begin with "HD3."

 

For reference you may check the picture/s on this article for a guide.

 

Thanks!

Ej