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Tourist
Posts: 1

No 720p or 1080p on hero 7 black

My resolution menu doesn't have 720p or 1080p in it. I only have 920p,1440p,2.7k and 4k. It did when I first got it (a week ago) but after the first update they dissapeared. I've tried resetting it to factory defaults and redid the update but they're still missing from the menu. Is there a way to get those options back?

Hiker
Posts: 49

Re: No 720p or 1080p on hero 7 black

You have the camera set to 4:3 mode instead of 16:9 mode.  When choosing the resolution look up in the top right hand corner of the screen you should see the 4:3 in a box. touch that to change into the 16:9 mode.