06-01-2019 06:18 AM
I have the white Hero 7 and there is no 4K option under the resolution setting. It only gives me 1080 p and 1440. I have another Go pro and have had no problems finding and adjusting the settings. I have tried everything including you updating all the firmware and latest versions, etc...
Everything is up to date. I've gone in to every single settings section within the camera and cannot find any 4k options.
06-01-2019 06:44 AM
Below are the specs the camera is not 4K that could be one good reason if asked. Unless it is a 4K action camera right?
06-01-2019 08:52 AM
@graydusk60173, agreeing with @fishycomics. 4K resolution isn't available on HERO7 White camera. This camera is simplified version yet built tough and totally waterproof — just grab it and go for it. For more information, you can check this article at https://gopro.com/help/articles/block/introducing-hero7 that explains the features of HERO7 cameras.