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Sightseer
Posts: 1

Night photos have lines on picture

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Hello,  I have a Hero 8 Black and everytime i take night time photos, i get horizontal lines running across the image. I've played with wide/linear, adjusted shutter speeds, RAW, JPEG, and iso is 100-800.

GOPR0307.JPG

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GoPro
Posts: 14,863

Re: Night photos have lines on picture

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Hello @jasonp56565. Image quality issues in GoPro cameras can usually be resolved by manually reinstalling the update. Reinstalling the firmware update of the camera can help correct any errors with the current software installation. Follow the Manual Update instructions specified in this article: https://community.gopro.com/t5/en/How-to-Update-GoPro-Cameras/ta-p/394229

If the issue persists after going through the suggested troubleshooting steps, our Support team will be able to assist you with the next steps. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.

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Highlighted
GoPro
Posts: 14,863

Re: Night photos have lines on picture

[ New ]

Hello @jasonp56565. Image quality issues in GoPro cameras can usually be resolved by manually reinstalling the update. Reinstalling the firmware update of the camera can help correct any errors with the current software installation. Follow the Manual Update instructions specified in this article: https://community.gopro.com/t5/en/How-to-Update-GoPro-Cameras/ta-p/394229

If the issue persists after going through the suggested troubleshooting steps, our Support team will be able to assist you with the next steps. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.