Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Highlighted
Sightseer
Posts: 3
Accepted Solution

Nickname

This has been an issue for three years?
Some default nickname when I set up account and I can't change it?
Logged out and back in in incognito mode even...this is BS.

Accepted Solutions
Highlighted
GoPro
Posts: 4,693

Re: Nickname

@jwhyre64, once logged in, you should be able to change the nickname through settings (see sample screenshot below). Click on the text box and enter your preferred nickname. Once you click anywhere outside of the box, the changes will be saved. Note that you can only change your nickname once per hour.

 

View solution in original post


All Replies
Highlighted
Nomad
Posts: 2,266

Re: Nickname

Are you talking about your user name for the Forums here?  The one you can change by clicking the user icon in the top right  hand corner and clicking on "Settings".  

 

 

Highlighted
GoPro
Posts: 12,898

Re: Nickname

Hello @jwhyre64

 

As advised, you should be able to change your nickname through Settings when logged in to gopro.com.

It will allow you to change it once per hour.

Are you getting any error message?

 

Thanks!

Ej

Highlighted
Sightseer
Posts: 3

Re: Nickname

No error, "swiftcrest161" was auto filled when I created the account. Will NOT let me change it...
Highlighted
GoPro
Posts: 4,693

Re: Nickname

@jwhyre64, once logged in, you should be able to change the nickname through settings (see sample screenshot below). Click on the text box and enter your preferred nickname. Once you click anywhere outside of the box, the changes will be saved. Note that you can only change your nickname once per hour.

 

Highlighted
Sightseer
Posts: 3

Re: Nickname

Finally worked!
I did nothing different, but the webpage gods finally smile on me.