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Sightseer
Posts: 3

Nickname

This has been an issue for three years?
Some default nickname when I set up account and I can't change it?
Logged out and back in in incognito mode even...this is BS.
Nomad
Posts: 878

Re: Nickname

Are you talking about your user name for the Forums here?  The one you can change by clicking the user icon in the top right  hand corner and clicking on "Settings".  

 

 

GoPro
Posts: 8,932

Re: Nickname

Hello @jwhyre64

 

As advised, you should be able to change your nickname through Settings when logged in to gopro.com.

It will allow you to change it once per hour.

Are you getting any error message?

 

Thanks!

Ej

Sightseer
Posts: 3

Re: Nickname

No error, "swiftcrest161" was auto filled when I created the account. Will NOT let me change it...
GoPro
Posts: 2,432

Re: Nickname

@jwhyre64, once logged in, you should be able to change the nickname through settings (see sample screenshot below). Click on the text box and enter your preferred nickname. Once you click anywhere outside of the box, the changes will be saved. Note that you can only change your nickname once per hour.

 

Sightseer
Posts: 3

Re: Nickname

Finally worked!
I did nothing different, but the webpage gods finally smile on me.