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Hiker
Posts: 19

Nickname does not change

What's up with those silly autogenerated nicknames that we can't change? 

my username is sunny dawn, I sound like a samsung ringtone :) 

GoPro
Posts: 9,584

Re: Nickname does not change

Hi @mrwhitegoespro

 

Your nickname is assigned when your GoPro account is created.

You can change your nickname once per hour.

Login to your account on gopro.com

Under your name at the top of the page is a drop-down menu. In that menu, select "Settings". From there, you should see your account info, and be able to change your nickname.

 

Let us know how it goes.

 

Thanks!

Ej

Hiker
Posts: 19

Re: Nickname does not change

thanks @aragon1006 ,

 

apparently, using a special character like a "." is not supported?

It wasn't applying the change before because that's exactly where i was trying to change it and then i tried it without the dot

GoPro
Posts: 7,891

Re: Nickname does not change

Hello @mrwhitegoespro. Thank you for the update. Yes, special characters are not supported at this time. Great to know that you were able to change your nickname.