Ask a Question
GoPro Support Hub Find a solution. Share a solution. Ask a question. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
%3CLINGO-SUB%20id%3D%22lingo-sub-15166%22%20slang%3D%22en-US%22%3ENew%20user%20here...%20I'm%20trying%20to%20shoot%20video%20but%20what%20I'm%20getting%20is%20just%20a%20series%20of%20still%20photos.%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-15166%22%20slang%3D%22en-US%22%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-15166%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EGoPro%20App%20for%20Desktop%20-%20Mac%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-15170%22%20slang%3D%22en-US%22%3ERe%3A%20New%20user%20here...%20I'm%20trying%20to%20shoot%20video%20but%20what%20I'm%20getting%20is%20just%20a%20series%20of%20still%20pho...%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-15170%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F9111%22%20target%3D%22_blank%22%3E%40ralphh03147%3C%2FA%3E%20-%20What%20GoPro%20camera%20are%20you%20using%3F%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EJeff%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-15177%22%20slang%3D%22en-US%22%3ERe%3A%20New%20user%20here...%20I'm%20trying%20to%20shoot%20video%20but%20what%20I'm%20getting%20is%20just%20a%20series%20of%20still%20photos%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-15177%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F9111%22%20target%3D%22_blank%22%3E%40ralphh03147%3C%2FA%3E%3C%2FP%3E%3CP%3EEveryone%20was%20a%20new%20user%20at%20one%20point%20so%20we%20are%20happy%20to%20help%20you%20out.%3C%2FP%3E%3CP%3EYou%20might%20want%20to%20download%20a%20copy%20of%20the%20user%20manual%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fsupport%2Fproduct-manuals-support%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fsupport%2Fproduct-manuals-support%3C%2FA%3E%3C%2FP%3E%3CP%3EYou%20can%20get%20manuals%20for%20just%20about%20anything%20GoPro%20from%20cameras%20to%20the%20desktop%20app.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EPlease%20check%20out%20the%20manuals%20and%20if%20you%20have%20questions%20feel%20free%20to%20come%20back%20and%20post%20them.%20%26nbsp%3BTry%20to%20give%20as%20much%20information%20as%20possible%2C%20even%20if%20you%20think%20it's%20too%20much%2C%20as%20it%20helps%20us%20give%20you%20the%20best%20advice%20suited%20to%20your%20needs.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ERegards%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EDaniel%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-15224%22%20slang%3D%22en-US%22%3ERe%3A%20New%20user%20here...%20I'm%20trying%20to%20shoot%20video%20but%20what%20I'm%20getting%20is%20just%20a%20series%20of%20still%20photos%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-15224%22%20slang%3D%22en-US%22%3E%3CP%3ESorry%20to%20hear%20about%20that%26nbsp%3B%3Ca%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F9111%22%3E%40ralphh03147%3C%2Fa%3E.%3C%2FP%3E%3CP%3ELike%26nbsp%3B%3Ca%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F97%22%3E%40jefft%3C%2Fa%3E%26nbsp%3Basked%20what%20camera%20do%20you%20have.%3C%2FP%3E%3CP%3EThis%20is%20very%20important%20to%20help%20you%2C%20so%20when%20can%20help%20you%20get%20started.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EChris.%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Sightseer
Posts: 1

New user here... I'm trying to shoot video but what I'm getting is just a series of still photos.

 
GoPro Community Manager
Posts: 5,850

Re: New user here... I'm trying to shoot video but what I'm getting is just a series of still pho...

@ralphh03147 - What GoPro camera are you using?

 

Jeff

Adventurer
Posts: 10,664

Re: New user here... I'm trying to shoot video but what I'm getting is just a series of still photos

@ralphh03147

Everyone was a new user at one point so we are happy to help you out.

You might want to download a copy of the user manual https://gopro.com/support/product-manuals-support

You can get manuals for just about anything GoPro from cameras to the desktop app.

 

Please check out the manuals and if you have questions feel free to come back and post them.  Try to give as much information as possible, even if you think it's too much, as it helps us give you the best advice suited to your needs.

 

Regards,

 

Daniel

Backpacker
Posts: 1,447

Re: New user here... I'm trying to shoot video but what I'm getting is just a series of still photos

Sorry to hear about that @ralphh03147.

Like @jefft asked what camera do you have.

This is very important to help you, so when can help you get started. 

 

Chris.