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Tourist
Posts: 1
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New motherboard not working

Hi , I got my hero5 water damaged so I bought new motherboard and replaced old one . After that I update firmware manualy and try to turn on . Only response was hero5 logo on front screen . Do you have any idea how to fix it ?

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Nomad
Posts: 2,844

Re: New motherboard not working

Unfortunately GoPro doesn't sell replacement parts for it's camera's and therefore said parts are not covered by the GoPro warranty.  Whereas some sites do sell replacement parts, since they are not part of a fully working camera system it's impossible to say whether or not you received a fully working motherboard or a faulty motherboard.  Your best options at this point would be to either try reflashing the firmware, getting a refund for the motherboard, or trading in your camera for a new GoPro Hero 7.

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Nomad
Posts: 2,844

Re: New motherboard not working

Unfortunately GoPro doesn't sell replacement parts for it's camera's and therefore said parts are not covered by the GoPro warranty.  Whereas some sites do sell replacement parts, since they are not part of a fully working camera system it's impossible to say whether or not you received a fully working motherboard or a faulty motherboard.  Your best options at this point would be to either try reflashing the firmware, getting a refund for the motherboard, or trading in your camera for a new GoPro Hero 7.