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Tourist
Posts: 7

New gopro's (just arrived today) screen has white on it?

[ Edited ]

https://imgur.com/a/uKHnKCY <---photo (on the middle right of it, and then on  the top left (harder to see) basically on the screen side where the camera would be on the opposite side...if that made any sense)

I just got it today, and out of the box the screen  looks like this. Any  way to  fix it? Should I just return  and rebuy? It doesn't show up on images, and if it won't get worse I might as well just keep it. I'm going away on a vacation  so I'd like to have it for that

Highlighted
GoPro
Posts: 7,104

Re: New gopro's (just arrived today) screen has white on it?

Hello @clareg101. Welcome to the GoPro Support Hub. Were you referring to the black bars? If yes, those bars are normal. I have them on my camera, too. If this is not the case though, please provide more details so we can help further. Thanks!

Tourist
Posts: 7

Re: New gopro's (just arrived today) screen has white on it?

[ Edited ]

If  you look on the middle of right  side, there's like white coming off of the  side, I'll try and see  if I can get a better photo

Screen Shot 2019-03-11 at 9.46.31 PM.jpg
Tourist
Posts: 7

Re: New gopro's (just arrived today) screen has white on it?

https://imgur.com/a/LK5O0tM here's a better photo of it. I just got in a black room and tried to take a photo of the screen. As you can see on  the corners  it's like  white, I'm not sure  what  from as I  just  got  it today  and out of the  box it was l ike that

Tourist
Posts: 7

Re: New gopro's (just arrived today) screen has white on it?

Nomad
Posts: 247

Re: New gopro's (just arrived today) screen has white on it?

[ Edited ]

Hi

 

First of all read this:

 

https://www.pchardwarehelp.com/guides/backlight-bleeding.php


Secondly - most LCDs got this issues.....unfortunately...but you shouldnt see it while rec (when screen is not black) and it doesn't bother you ;) get used to :)

 

My personal opinion: GoPro use the cheapest LCD matrix for screen to lower production costs - marketing nowadays :(

Nomad
Posts: 646

Re: New gopro's (just arrived today) screen has white on it?

This is just a small bit of light leak coming from the LCD in order to display the image.  It doesn't affect the image or video produced.  

Tourist
Posts: 7

Re: New gopro's (just arrived today) screen has white on it?

@enc3ladus So should I try and return it and get a new one? Do you think it will get worse? I can live with it if it won't get worse but I don't want to regret not returning it later if it does