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Hiker
Posts: 18

New Max isn't charging?

[ New ]

I've had the Max for less than a week.  For the first 2-3 days, it charged just fine....and now it seems like it doesn't want to charge.

 

It's sitting at around 13%.  I will plug it in and it shows that it's charging (little lightning bolt) but the percentage never increases. I've let it charge for over 24 hours. 

 

20200924_134831.jpg


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GoPro Community Manager
Posts: 7,799

Re: New Max isn't charging?

[ New ]

Are you keeping the MAX powered on while charging, or is it powered off? If it's left on, the incoming power supply will be powering the camera's operations instead of charging the batteries.

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All Replies
GoPro Community Manager
Posts: 7,799

Re: New Max isn't charging?

[ New ]

Are you keeping the MAX powered on while charging, or is it powered off? If it's left on, the incoming power supply will be powering the camera's operations instead of charging the batteries.