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Sightseer
Posts: 2

New Hero6 doesn't connect to goproAPP

[ New ]
Hi, I just bought a GoPro 6, and when I try to connect to my phone it doesn't works, asks for password and start loading but nothing, starts again with password.
I thought maybe the cámara has a defect, so I returned and buy a new one but same problem.

Already try resetting connections, update camera and app, low the data thing from 5GHz to 2GHz and viseversa, location on, nothing.

Cámara version: 2.01
App: 4.5.2

Please help,
Thanks
Adventurer
Posts: 13,525

Re: New Hero6 doesn't connect to goproAPP

[ New ]

Tell gopro your SMARTPHONE you are using, that can be your problem.

Sightseer
Posts: 2

Re: New Hero6 doesn't connect to goproAPP

[ New ]
Hi, my smartphone is a Huawei CRR-L09
Adventurer
Posts: 13,525

Re: New Hero6 doesn't connect to goproAPP

[ New ]

Excellent   maybe some one who owns the sme phone can chime in, in the meantime call gopro or chat have then figure out why their camera does not work with your smartphone.