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Sightseer
Posts: 2

New Hero5 black can't connect over USB anymore after firmware update

BIG mistake to buy this crap!!

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GoPro
Posts: 3,924

Re: New Hero5 black can't connect over USB anymore after firmware update

Hi @allanh100,

 

I am sorry to hear that you are having some trouble with your camera. If you posted a few more details as to what is going on, what you have tried, and some basic background other users may be able to help you. You can also reach out to our Support Team directly and they would be happy to help. https://gopro.com/help/PKBContactus

 

Ryan