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Sightseer
Posts: 1

THIS WORKED Re: New Hero5 black can't connect over USB anymore after firmware update

Thank you <svr1a> and <epicmesa00060>.  Selecing the second MTB USB device worked and now it shows up as HERO5 BLACK.

Sightseer
Posts: 1

Re: New Hero5 black can't connect over USB anymore after firmware update

Awesome! This worked or me too! What an easy fix! Thank you very much for suggesting it!
Tourist
Posts: 2

Re: New Hero5 black can't connect over USB anymore after firmware update

Thank you, It worked!

Sightseer
Posts: 1

Re: New Hero5 black can't connect over USB anymore after firmware update

[ Edited ]

@danielr15 wrote:

This seems to be the fix for most people.  It's a windows issue, not GoPro.

https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/after-installing-a-driver-upda...


 

 

You the man, that fixed it, on win 7 x64.

Sightseer
Posts: 2

Re: New Hero5 black can't connect over USB anymore after firmware update

@stoutcreek8054 Thanks boss!

"My fix was:

- connect the camera to my Windows10 PC.

- go into device manager (Windows + X key, then select device manager)

- in "Portable devices", disable the Hero5, and then re-enable it - WELLAH!"

Sightseer
Posts: 1

Re: New Hero5 black can't connect over USB anymore after firmware update

this worked for me! thanks!!

Sightseer
Posts: 1

Re: New Hero5 black can't connect over USB anymore after firmware update

Thanks for the workaround stoutcreek8054!

 

I have tried another fix from Microsoft in the past "cssemerg108018.diagcab" which always used to work. At some stage however it stopped working.

 

Your suggestion now works every time without failure.

; - )