04-06-2019 02:27 AM
We bought the Go Pro 7 black for our vacation and have had it freeze on us numerous times on our trip. I have had to take out the the battery multiple times to reset it. I am extremely disappointed because we have missed out on some great family footage. I never had this issue with my Hero 4.
04-06-2019 03:27 AM
Resetting the camera to power down would be a 10 second long press, like phones you hold the on/off to shut down. If the camera froze was your sd card formattted first, and did you do a quick or full format. What resolutions did htis freeze at. and most important what card, where was the card purchase and is it a recommended card? I understand this can get frustrating when unprepated and out om the road and you need that camera at the most important shot and it fails to deliver.
04-06-2019 11:53 AM
I did multiple 10 second resets, I would also remove the battery when that wouldn’t work. The SD card is a SanDisk Extreme and the card was formatted as well. I also updated the camera before use.
04-08-2019 03:46 PM