12-02-2019 09:41 PM
New Hero 6 missing protective lens water seal and water leakage / foggy?[ New ]
Hi guys, so I got my GoPro Hero 6 a little less than a year ago (using a points program) and have had leaking / foggy problems since. I've only used the camera less than 10 times, but it has been exclusively in water (In the Ocean, and also swimming pool).
So I've done some research online, and it seems like the foggying up / water leakage is caused with temperature difference between the air and the water I believe?
However I just noticed after taking the protective lens off, that it seems like it's missing a seal or something on one side and may actually be the reason why the lens isn't completely sealed. I've included a picture, where I have circled the side with and without the seal.
So I'm wondering, should I be contacting GoPro warranty to get the protective seal replaced? or is it suppose to only have the one seal.