Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Sightseer
Posts: 1

New HERO 9 - Wifi/Auto Upload Issues - Iphone connected to GoPro but not WIFI

[ New ]

Brand new Hero 9 Black. When connected to the GoPro, should it be disconnecting the wifi connection on my Iphone? See photo for reference. Also, the Quick app is showing my files. But nothing is auto uploading to the web interface. 

 

Iphone SE 2020

GoPro Hero9

 

IMG_89603C4BEDA7-1.jpeg

Hiker
Posts: 170

Re: New HERO 9 - Wifi/Auto Upload Issues - Iphone connected to GoPro but not WIFI

[ New ]

For auto upload to the GP cloud you need to use your 'standard' wifi connection in your home. It the phone and GP is still connected using the GP9 wifi then there is no wifi connection between your phone and the GP cloud.

GoPro
Posts: 12,886

Re: New HERO 9 - Wifi/Auto Upload Issues - Iphone connected to GoPro but not WIFI

[ New ]

@bretta81152, in addition, make sure that the Auto Upload has been set up in the camera through the app. Once the setup is complete, you can connect your camera to a wall charger with an output of 5V 2A (5V 1A minimum). When the battery is charged, the automatic upload to the cloud will begin. For further details, please see Auto upload your footage to the cloud.

 

If your GoPro media files are already downloaded to the GoPro Quik app, you can also utilize the Mobile Upload feature in the app. See GoPro Subscription - Mobile Upload for further info.