01-18-2019 09:01 AM
My battery strap-strip fell off the battery.
I had filmed in 4k and then the camera was very hot and the glue had become soft from the head.
The camera and battery is from 21-12-2018.
It must be a design flaw and certainly covered by warranty???
03-12-2019 01:00 PM
Did you solve anything? I have the same issue. The first time I used the camera, my battery was running low, tried to pull it out to switch it for another one and the strap came loose. Wonder if there's any chance it's covered by warranty. I barely managed to get it out afterwards.