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Tourist
Posts: 3

New Gopro 8 dies when you start recording in cold weather

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Taking my new GOPRO 8 skiing about recording about 15 minutes over 1 hour the camera completely dies when you start recording. I think the ambient temperature was about -10c. The battery had to be removed before it will restart but that doesn't solve the problem. the battery percentage was 64% when you press the top button to start recording it dies. This continued to happen after 20 minutes indoors. I have just recharged it back to 100% and it is a) warm b) working. 

 

Solutions mr Gopro?

Adventurer
Posts: 14,090

Re: New Gopro 8 dies when you start recording in cold weather

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I use Rc products , one is called a Keychain camera i keep it in my pocket,  until I am ready to record, I don;t keep it out i nthe cold and expect it to work at all, b/c it  is a Lipo that I know will fail on 40 degree ferientheit days.  so my suggestion is   pocket to ready to use.

Tourist
Posts: 3

Re: New Gopro 8 dies when you start recording in cold weather

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I know tech doesn't like cold weather and that general battery life is less. I have my gopro attached to an extended 1.5 metre pole so it can't live in my pocket. However these tsame emperatures are no problem for my Gopro 7 black.

 

Reduced battery lift is one thing. a non functioning camera is another.

Adventurer
Posts: 14,090

Re: New Gopro 8 dies when you start recording in cold weather

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so maybe gopro  needs to tweak the tempature sensor,    Ifi take my Apple phone out  lay it in the Het, or cold it will  say no thinaks I am not working.  so thart I understand   to keep it warm or cool. not an option,  then its not the camera for  some.

Tourist
Posts: 3

Re: New Gopro 8 dies when you start recording in cold weather

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if they gave a warning that the temperature was below recommended then i would understand. To turn on with a 100% (genuine) battery and then immediately die when you press the record button is something else.

 

i can only presume that my unit is faulty..

Sightseer
Posts: 2

Re: New Gopro 8 dies when you start recording in cold weather

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I have the same problem. Anyone got an answer from gopro here?

GoPro
Posts: 6,097

Re: New Gopro 8 dies when you start recording in cold weather

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Hi @rophin,

 

Please warm up your camera indoor before using it outside. 

It would be best to have a spare battery since the battery performance will be decreased. 

 

If you have a case for your camera that would be much better since the case will prolong or keep the heat. 

 

 

-Jay

Sightseer
Posts: 2

Re: New Gopro 8 dies when you start recording in cold weather

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Hi. This is an action camera. It's ment for outside use! You take it outside when you go for in example skitouring, sometimes for many hours. It's impossible to keep this warm.

GoPro
Posts: 14,845

Re: New Gopro 8 dies when you start recording in cold weather

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@rophin, there are some suggestions here that will help: How to Improve Battery Performance in Cold Weather

Nomad
Posts: 165

Re: New Gopro 8 dies when you start recording in cold weather

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I just found a solutions for all SKI outdoor sport lover with GP HERO cameras to keep your battery working under that enviroment 

check out the link https://www.storemeister.com/Sporting-Goods/Hunting/Brand-Jon-e 

Nomad
Posts: 165

Re: New Gopro 8 dies when you start recording in cold weather

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Screen Shot 2020-02-08 at 2.40.58 PM.png

 

Sightseer
Posts: 3

Re: New Gopro 8 dies when you start recording in cold weather

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Same stuff bro.

56% of battery and Hero8 powers-off when the outside temperature is 0 C!

This is ridiculous 

GoPro
Posts: 6,097

Re: New Gopro 8 dies when you start recording in cold weather

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Have you tried following some suggestions posted above? @sudik

 

-Jay

Sightseer
Posts: 3

Re: New Gopro 8 dies when you start recording in cold weather

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@jayr3438 
have you tried to fix the issue?

Do you understand the problem is not in draining the battery? The problem is in turning the camera off when the battery is still alive.

 

I'm not looking for a workaround. I'm waiting for the new update with fixed issue.

Sightseer
Posts: 1

Re: New Gopro 8 dies when you start recording in cold weather

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I have the same problem. 100% charged battery. First time using the camera, and it died 5 minutes into my session on a 9* F day. The camera came directly out of a warm vehicle.
I would assume that since GoPro prides itself on adventure footage in extreme conditions, I have to say I’m extremely disappointed with this product.
Sightseer
Posts: 2

Re: New Gopro 8 dies when you start recording in cold weather

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Dude, i had the same exact thing happen to me last week. GoPro hero8 mounted on my ski helmet. After 2 runs the thing just shut off and wouldnt restart until i warmed up the battery. Im gonna try using that foam floaty cover over it, to maybe keep in some of the heat. Or atleast prevent the cold air from freezing it on ski runs. Glad to know it wasnt just me having this issue. 

Sightseer
Posts: 1

Re: New Gopro 8 dies when you start recording in cold weather

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Same here. Even when keeping the camera warm it died after recording 30s with about 70% battery remaining. Unfortunately this is not really what I am looking for. Will probably return the camera.

Sightseer
Posts: 1

Re: New Gopro 8 dies when you start recording in cold weather

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I have the same problem. I've tried this three times. I charge the camera and the battery shows 100%. the camera is outside 0- (-5c) for 15 minutes and I turn on the camera. The battery still appears full. When I put the video on, the battery drops by 3% and the camera turns off.

I don't understand how this is possible with such a big manufacturer. It is useless for the admin to respond by keeping the battery warm. The previous 7 blacks can be videoed in winter. I can't see why this is not fixed even though many columns show this same bug.

I have to return the camera to the seller. Next I try dji Osmo Cam. Maybe it can be used for video in the winter.