05-22-2020 07:56 AM
Windows version is 1909.
Tried the supplied cable as well as a USB-C cable that I use (USB-C port on my PC as well) but it doesn't appear.
Tried the Micro SD Card in my old GoPro with either cable and it works.
Tried updating, reformating, everything listed on the support site and nothing.
Just tried plugging it in through a cheap Kensington four port USB adapter and it works that way. But never directly.
This is a right pain. Anyone know of a fix?
05-22-2020 09:34 AM
If you haven't yet, please go over the steps on Camera is Not Recognized on Quik for desktop - Windows
You can also try this: go to Device Manager> Find GoPro> Select "Disable" then "Enable".
Other users confirmed that using USB 3.1 and USB 3.0 works.
If you have a USB-C to Thunderbolt cable, it should also work.