10-13-2020 07:22 AM
I received my GoPro 9 recently, the moment I opened it, I found a very noticeable indentation on top, as I circled in red below. Is it common for GoPro? It's my first time buying GoPro. Not sure if it worth a replace. Suggestion needed. Thanks!
10-16-2020 01:34 PM
Hello @liaf1124. If the camera was purchased at another store/channel, and since this is an out-of-the-box issue, kindly reach out to the retailer for further assistance.
If it was purchased through gopro.com, please contact our Support Team so we can assist you further. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.