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%3CLINGO-SUB%20id%3D%22lingo-sub-34505%22%20slang%3D%22en-US%22%3ENew%20GoPro%20HERO4%20Firmware%20Update!!!%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-34505%22%20slang%3D%22en-US%22%3E%3CP%3EI've%20tried%20updating%20my%20gopro%20with%20the%20new%20firmware%2C%20in%20any%20way%20suggested%20by%20this%20website%2C%20but%20everytime%20a%20stop%20sign%20appears%20on%20the%20screen%20and%20the%20upload%20can%20not%20be%20completed.%20I've%20a%20Extreme%20Sandisk%2064%20giga%20sd%20card%20that%20never%20gave%20me%20problem%20since%20i%20started%20to%20use%20the%20camera.%20%26nbsp%3Bwhat%20can%20i%20do%3F%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-34505%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO4%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-34528%22%20slang%3D%22en-US%22%3ERe%3A%20New%20GoPro%20HERO4%20Firmware%20Update!!!%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-34528%22%20slang%3D%22en-US%22%3E%3CP%3EFormat%20your%20card%20in%20your%20computer%20and%20then%20again%20in%20the%20camera.%20%26nbsp%3BUsing%20an%20USB%20adaptor%20put%20the%20SD%20card%20back%20into%20your%20computer%20and%20place%20the%20Update%20(not%20Update.zip)%20folder%20on%20the%20root%20SD%20drive.%20Go%20to%20settings%20on%20your%20camera%20and%20select%20factory%20reset.%20%26nbsp%3BOnce%20it's%20done%2C%20turn%20your%20camera%20off%20and%20insert%20the%20SD%20card.%20%26nbsp%3BTurn%20the%20camera%20on%20and%20allow%20the%20update%20to%20run.%20%26nbsp%3BIf%20you%20run%20into%20errors%20again%20repeat%20the%20above%20process%20but%20before%20you%20begin%2C%20delete%20your%20current%20update%20file%20and%20re-download%20it.%20%26nbsp%3BIf%20that%20fails%2C%20repeat%20but%20this%20time%20with%20a%20new%20(or%20different)%20SD%20card.%20%26nbsp%3BIf%20it%20still%20wont%20work%2C%20contact%20the%20GoPro%20Support%20team%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2FPKBContactus%22%20target%3D%22_self%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2FPKBContactus%3C%2FA%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Sightseer
Posts: 1

New GoPro HERO4 Firmware Update!!!

I've tried updating my gopro with the new firmware, in any way suggested by this website, but everytime a stop sign appears on the screen and the upload can not be completed. I've a Extreme Sandisk 64 giga sd card that never gave me problem since i started to use the camera.  what can i do? 

Explorer
Posts: 12,211

Re: New GoPro HERO4 Firmware Update!!!

Format your card in your computer and then again in the camera.  Using an USB adaptor put the SD card back into your computer and place the Update (not Update.zip) folder on the root SD drive. Go to settings on your camera and select factory reset.  Once it's done, turn your camera off and insert the SD card.  Turn the camera on and allow the update to run.  If you run into errors again repeat the above process but before you begin, delete your current update file and re-download it.  If that fails, repeat but this time with a new (or different) SD card.  If it still wont work, contact the GoPro Support team https://gopro.com/help/PKBContactus