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Hiker
Posts: 6

New Firmware for Going Live?

[ Edited ]

Trying to test out the Live Stream on my 7 and it tells me to update the camera's firmware ... but 'Update Now' just goes away when clicked ... ideas? 

 

I'm new to the family, so everything has been dowloaded for the first time today & Quik says I'm up-to-date. 

 

Thanks!

 

Screenshot_20180920-212308_GoPro.jpg

GoPro
Posts: 7,578

Re: New Firmware for Going Live?

Hello @thetomo, 

 

Have you tried uninstalling and re-installing the GoPro App? See if doing this will allow the update to be completed. Make sure that the camera is fully charged prior to the update and that the SD card is formatted and is a recommended one. Let us know how it goes. 

 

Thanks, 
Marius

Hiker
Posts: 6

Re: New Firmware for Going Live?

It was all a fresh install.
I had a total failure of the app over the weekend while at an amusement park and had to reinstall a few times.
Still can't go live.
Hiker
Posts: 6

Re: New Firmware for Going Live?

For whatever reason, I can't edit my reply.

Yes, fully charged and using a SDSQXNE-064G-AN6MA card, as per the requirements.

GoPro
Posts: 3,505

Re: New Firmware for Going Live?

 

Hi @sighampshire,

 

There might be a new update for that soon. 

We're not sure though when. 

 

We'll keep you posted. 

 

Regards,

-Jay 

Hiker
Posts: 6

Re: New Firmware for Going Live?

Ahhh. Ok. Thanks.