New Firmware for Going Live? [ Edited ]

[sighampshire]

Trying to test out the Live Stream on my 7 and it tells me to update the camera's firmware ... but 'Update Now' just goes away when clicked ... ideas? 

I'm new to the family, so everything has been dowloaded for the first time today & Quik says I'm up-to-date. 

Thanks!

[mariustanya]

Hello @thetomo, 

Have you tried uninstalling and re-installing the GoPro App? See if doing this will allow the update to be completed. Make sure that the camera is fully charged prior to the update and that the SD card is formatted and is a recommended one. Let us know how it goes. 

Thanks, 
Marius

[sighampshire]

It was all a fresh install.
I had a total failure of the app over the weekend while at an amusement park and had to reinstall a few times.
Still can't go live.

[sighampshire]

For whatever reason, I can't edit my reply.

Yes, fully charged and using a SDSQXNE-064G-AN6MA card, as per the requirements.

[graytree76514]

Hi @sighampshire,

There might be a new update for that soon. 

We're not sure though when. 

We'll keep you posted. 

Regards,

-Jay 

[sighampshire]

Ahhh. Ok. Thanks.