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Sightseer
Posts: 1
Accepted Solution

Never worked with memory card.

Brand new go pro with new memory card bought on go pro and it says it does not have a memory card and it won’t work. So disappointing. I have had several people look at it.

Gretchen

Accepted Solutions
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GoPro
Posts: 17,779

Re: Never worked with memory card.

Hi @gretchenj137

 

What SD card are you using?

Please go over the steps on NO SD or SD ERR on Camera's LCD

Let us know how it goes.

You may also reach out to our Support Team for assistance through https://gopro.com/help/ContactUs 

 

Thanks!
Ej

 

 

View solution in original post


All Replies
Highlighted
GoPro
Posts: 17,779

Re: Never worked with memory card.

Hi @gretchenj137

 

What SD card are you using?

Please go over the steps on NO SD or SD ERR on Camera's LCD

Let us know how it goes.

You may also reach out to our Support Team for assistance through https://gopro.com/help/ContactUs 

 

Thanks!
Ej