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Tourist
Posts: 1
Accepted Solution

Need to fix Battery cover of My GoPro

I have a GoPro7. The battery cover does not close completely. I want to know how to fix it.  

 

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Accepted Solutions
Adventurer
Posts: 9,305

Re: Need to fix Battery cover of My GoPro

 Have you tried  carefully  pressing the button and pulling hte door   out fully,  without bending or breaking it, and then reclosing it, to see if it is   in nay way jammed?

 

If hte door is no longer working and  does not properly close , you must return the camera to GoPro the doors arenon-replacable, just hteh side door.  Maybe the Hero 8 willbe a ne designeddoor that DJI made separate   not a great desgin because its $$$$ t oDJI for spare bats we buy. but added protaction in ways

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All Replies
Adventurer
Posts: 9,305

Re: Need to fix Battery cover of My GoPro

 Have you tried  carefully  pressing the button and pulling hte door   out fully,  without bending or breaking it, and then reclosing it, to see if it is   in nay way jammed?

 

If hte door is no longer working and  does not properly close , you must return the camera to GoPro the doors arenon-replacable, just hteh side door.  Maybe the Hero 8 willbe a ne designeddoor that DJI made separate   not a great desgin because its $$$$ t oDJI for spare bats we buy. but added protaction in ways

GoPro
Posts: 2,903

Re: Need to fix Battery cover of My GoPro

@sweetcliff06400, please try pulling the battery out. Once the camera cools down (if currently warm), re-insert the battery applying a firm pressure. 

 

Make sure that the door is fully extended and then release tab has it pop back up (if not, you can press it from the underside to pop it back up). With the battery door fully extended, close the door and then slide it shut (all while applying firm downward pressure). 

 

If in case you still get the same result and this is a recent purchase, out-of-the-box issue, kindly reach out to the retailer so they can help you with the next steps. Otherwise, you may contact our Support team so they can look into options on how we can extend our assistance. You may reach them by phone or chat through https://gopro.com/help/ContactUs.