Need Help - GoPro Hero 5 Session External mic adapter randomly recording audio

[amitaie1100]

Hi, I have GoPro Hero 5 Session and when i use the external mic adapter with one of their recommended mics then its randomly recoding sound/audio/voice.

meaning that when i use the camera with the external 3.5mm mic adapter and make for example 5 videos then maybe 1 or 2 of them will be with sound.

What can be the problem? is there a fix for that?

P.s. i use version v02.00 which as i know is the latest version

[danielr15 · Accepted solution]

Just for clarification, there is a mode referred to as "Quick Capture" whereby when the camera is off and you hit the (Top) Shutter button it turns the camera on and starts the recording. It has been reported that when using an external unpowered mic, it will not record audio when recording is started in this manner.

The (small back lower) mode/power button needs to be pressed to turn the camera on and then the shutter button pressed to begin recording when using an external mic. If the camera is already on (top menu LCD is displaying information) then you do not need to press the rear mode/power button.

I suspect that some of your recordings are made with the camera initially powered off. You press the shutter button (Quick Capture) and no audio is recorded. In subsequent recordings the camera might already be powered on, so the recording of audio works.

I don't have an external mic or the adapter for the Hero5 so the above is based on what I have read in other post.

Try powering on the camera and then hitting the shutter button and let us know how it works out. If it turns out that this is correct, please mark this post as solved.

[fishycomics]

If you use quick capture, you will not  get sound with the promic 3.5mm adapter.

If you use the  back mode button  tehn shutter you will be good.

Is that what you are finding out?

[amitaie1100]

what is the back mode button  tehn shutter?

And second thing i am not using the quik app I am just browsing into the camera using windows and then i copy the files to my computer and then i open them using VLC.

sometimes there is sound and sometimes there is no sound.

If i don't use the pro mic adapter then there is always sound

[fishycomics]

  thanks for that added info.  glad to know its not thepromic  then, right more your player. or something else.

[amitaie1100]

I checked it with couple of players and same results.

I think its the camera itself.

[fishycomics]

the back button is called  the Mode button what I was  refering to?

[papajody]

@amitaie1100

The mode button is on the back at the bottom and the shutter button is the round one on top!

[danielr15 · Accepted solution]

Just for clarification, there is a mode referred to as "Quick Capture" whereby when the camera is off and you hit the (Top) Shutter button it turns the camera on and starts the recording. It has been reported that when using an external unpowered mic, it will not record audio when recording is started in this manner.

The (small back lower) mode/power button needs to be pressed to turn the camera on and then the shutter button pressed to begin recording when using an external mic. If the camera is already on (top menu LCD is displaying information) then you do not need to press the rear mode/power button.

I suspect that some of your recordings are made with the camera initially powered off. You press the shutter button (Quick Capture) and no audio is recorded. In subsequent recordings the camera might already be powered on, so the recording of audio works.

I don't have an external mic or the adapter for the Hero5 so the above is based on what I have read in other post.

Try powering on the camera and then hitting the shutter button and let us know how it works out. If it turns out that this is correct, please mark this post as solved.