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Tourist
Posts: 5
Accepted Solution

NO SD CARD error with GoPro HERO+LCD

Hello,

 

I just got an HERO+LCD for my birthday but no micro sd card are working with. I tried with few 8GB micro sd cards and I also bought a Sandisk 64GB for 20€ and it still not working. I also tried to format it on my computer but it's not working. 

 

I need help because I won't start to buy every micro sd card on earth until I find one which works.

 

Thank you in advance.


Accepted Solutions
Highlighted
GoPro
Posts: 19,720

Re: NO SD CARD error with GoPro HERO+LCD

 

Hi @quickbeach65771

 

If you are seeing 'NO SD' on the camera, please go over these steps:

  1. First, make sure that the SD card is fully inserted in the camera. Power on the camera and verify that "NO SD" is still displayed.
  2. If the camera still displays "NO SD," we’ll have to format the card using the computer before being able to use it in the camera. Please insert the card into your computer using a microSD Card reader/adapter.  
  3. Follow the formatting instructions for your operating system: Windows | Mac 
  4. Upon completing the card format in the computer, safely eject the card, put it back into the GoPro and power it ON. If an "SD ERR" message appears please use the instructions above to clear this message, otherwise if the display reads normally you’re all set. 
  5. If the above troubleshooting doesn't resolve the issues you're seeing, there could be a problem with your SD card or a problem with the camera recognizing SD cards. If available, try inserting a secondary SD card in the camera to see if it will recognize a different card and narrow down where the issue is coming from. 

 

In addition to this, here is a list of SD cards that are tested to work well with GoPro camera's

What type of Sandisk 64gb card do you have?

 

Let us know how the troubleshooting works out.

 

Regards,

Ej

View solution in original post


All Replies
Highlighted
GoPro
Posts: 19,720

Re: NO SD CARD error with GoPro HERO+LCD

 

Hi @quickbeach65771

 

If you are seeing 'NO SD' on the camera, please go over these steps:

  1. First, make sure that the SD card is fully inserted in the camera. Power on the camera and verify that "NO SD" is still displayed.
  2. If the camera still displays "NO SD," we’ll have to format the card using the computer before being able to use it in the camera. Please insert the card into your computer using a microSD Card reader/adapter.  
  3. Follow the formatting instructions for your operating system: Windows | Mac 
  4. Upon completing the card format in the computer, safely eject the card, put it back into the GoPro and power it ON. If an "SD ERR" message appears please use the instructions above to clear this message, otherwise if the display reads normally you’re all set. 
  5. If the above troubleshooting doesn't resolve the issues you're seeing, there could be a problem with your SD card or a problem with the camera recognizing SD cards. If available, try inserting a secondary SD card in the camera to see if it will recognize a different card and narrow down where the issue is coming from. 

 

In addition to this, here is a list of SD cards that are tested to work well with GoPro camera's

What type of Sandisk 64gb card do you have?

 

Let us know how the troubleshooting works out.

 

Regards,

Ej

Highlighted
Tourist
Posts: 5

Re: NO SD CARD error with GoPro HERO+LCD

[ Edited ]

I've already tried with 3 micro SD cards and it still not working. 

I got a Sandisk ultra 64gb. 

Highlighted
GoPro
Posts: 19,720

Re: NO SD CARD error with GoPro HERO+LCD

 

Hi @quickbeach65771

 

Unfortunately, the card you have is not one of the recommended SD cards.

To consistently achieve the best results with your GoPro camera it is important to select microSD cards that are known to work well with your camera. 

 

Thanks!

Ej

Highlighted
Tourist
Posts: 5

Re: NO SD CARD error with GoPro HERO+LCD

@aragon1006

 

So I just received my new sd card, one of the recommended SD cards and I still got the same problem.

Highlighted
GoPro
Posts: 19,720

Re: NO SD CARD error with GoPro HERO+LCD

 

Hi @quickbeach65771

 

What is the brand/ type of your new SD card?

 

If you have gone through the suggested steps and it's still the same, please reach out to our Support Team.

You may contact them via phone or chat. 

https://gopro.com/help/ContactUs

 

Thanks!

Ej

 

 

Highlighted
Tourist
Posts: 5

Re: NO SD CARD error with GoPro HERO+LCD

@aragon1006

 

This is the SanDisk Extreme PLUS UHS-I 32GB (SDSDQX-032G-A46A - 32GB) (amazon link)

Highlighted
Tourist
Posts: 5

Re: NO SD CARD error with GoPro HERO+LCD

[ Edited ]

I think that if I get the lastest firmware on my GoPro it will work but I can't update the firmware without having a compatible SD card, it's an endless cycle.

 

Edit: I've checked, the lastest firmware is from January 2016, I think the GoPro is already up to date.