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Reply
Hiker
Posts: 10

NEW GOPRO HERO 7 BLACK BAD FIRMWARE?

so i made a post about a week ago or so asking if it was a good time to buy a gopro hero 7 black now or not buy i received answers as yes and some to wait. but i pulled the trigger......but only because i had a promo code lol so yeah. so to be clear i had the gopro hero 7 black when it first got release but had lots of issues and specially smart remote and app issues like disconnections so i return it and wanted to wait till they at least fixed most of them. im not new to gopros ive owned from gopro hero 3+ and up and i know theyre not perfect. now ive read about the current issues with gopro hero 7 black like freezing and stop recording by it self ect but i was confident that maybe it would not happen to me...you never know lol. i received the gopro friday afternoon and yesterday saturday i used my new gopro for the first time and all was working perfect untill it....FROZE one me :( so yeah i remove battery i ignore it and about 30 min after it happened it did it again so it froze 3 times total all day. i decided to lock on landscape and turn off low light but i know that might not be a fix. i have 2 sd cards one is sandisk extreme 32gb included with gopro and samsung pro 64gb recommended by gopro and i tested them and the gopro froze with both. Now people here are on their 3rd or 4th replacement because freezing issue and the issue still there. i dont want to return mine i dont think exchanging will fix the issue but can this be a firmware issue that can be easily fixed by update? or is this a gopro internal issue? seems like gopro keeps exchanging gopros because its not normal to freeze? anyways i really like the gopro specially hypersmooth and i just want to like this gopro but freezing issue does suck specially when you missed shots. and by the way i do manual firmware updates everytime. thanks all
Adventurer
Posts: 10,187

Re: NEW GOPRO HERO 7 BLACK BAD FIRMWARE?

man that sucks.   Did you at least do a FULL format  of the sdxc card then a quick format of the sdxc card, and lastly in the camera a format?  Yes  I do that.  I have yet to experience a freeze.

 

Not sure if  Iwant to  hold on to a camera that does not work correctly and wait for a firmware fix when  DJI is launching their new Action camera in three days, or GoPro soon with the hero 8 around hte corner?  

 

Have GoPro themselves send you a camera, with a SDXC card inside 100% working.  Why would they simply pick from stock and send another  camera not working, is beyond me.

 

FISH

Hiker
Posts: 10

Re: NEW GOPRO HERO 7 BLACK BAD FIRMWARE?

yes i did a format of both sd card on my laptop and did a manual firmware update. i did not do sd card format in the camera i will try that. And yes i do know about dji action camera but i dont think it will problem free and its their first generation action cam so i have a feeling it will not be bug free.seems like only difference will be the front screen and can they match gopros hypersmooth? we have to wait and see. i dont want to get dji action cam yet specially because we all know the issues it will have at launch. fishycomics do you mind me asking what your setting are if any special ones and what sd card your using? thank you for your help
Adventurer
Posts: 10,187

Re: NEW GOPRO HERO 7 BLACK BAD FIRMWARE?

Aettings I keep to 2k7@60F Hypersmooth on, Auto low light on, Linear.  all my shots 

 

If Protunes On  daytime  ISO min 100 Max 200-400 EV-.5 Sharpness Med Audio  default (auto) allelse default

If Protune On night ISO min 400 -800 Max  1600-3200 Sharp med all else default

 

SDXC cards that last one is NOT TO BE USED   the ultra I use the samsung  64 and PNY  Zero issues.

 

sd.png

Hiker
Posts: 10

Re: NEW GOPRO HERO 7 BLACK BAD FIRMWARE?

you think a sd card like samsung evo select 128gb will help better? faster?
Adventurer
Posts: 10,187

Re: NEW GOPRO HERO 7 BLACK BAD FIRMWARE?

my cards work so that is the choice you have to take.