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Sightseer
Posts: 5

My session 5 autostarts alone

Hi, a few days ago my session 5 starts to automaticly power on by himself, and some times it takes some photos... How could i fix it?? I reflashed the firmware but still having same issue...
Thank you!
Adventurer
Posts: 9,223

Re: My session 5 autostarts alone

pull the card   see if  happens if so   call gopro

Sightseer
Posts: 5

Re: My session 5 autostarts alone

Ok will try! Thanks!
Adventurer
Posts: 9,223

Re: My session 5 autostarts alone

 do tell the site your card?

Sightseer
Posts: 5

Re: My session 5 autostarts alone

It dosn't work...
Sightseer
Posts: 5

Re: My session 5 autostarts alone

Well now i switched off the connections and the camera goes cold and didn't autopower on! Any solution for it? It's a connection issue!!
GoPro
Posts: 3,505

Re: My session 5 autostarts alone

 

Hi @edcaballer

 

Please try to check if you have other cable. 

 

By the way the best option for you is to contact GoPro Customer Support. 

 

Contact them via phone or chat: https://gopro.com/help/ContactUs

They can assist. 

 

Best Regards,

-Jay 

Sightseer
Posts: 5

Re: My session 5 autostarts alone

Yeah, i will contact them on monday! Why another cable? It goes on unplugged and plugged, i think is the wiffi or bluetooth fault... Let's see what they told me, thank you!