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Sightseer
Posts: 2

My new purshased GoPro MAX do not connect to my GoPro Remote Controller, why is that? Solution?

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My new purshased GoPro MAX do not connect to my GoPro Remote Controller, why is that? Solution?

All my other GoPros as HERO 6 and Session 4 works, so i would preciate that the MAX also works.


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GoPro
Posts: 19,608

Re: My new purshased GoPro MAX do not connect to my GoPro Remote Controller, why is that? Solution?

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Hello, @hanse062. MAX now works with the Smart Remote. Be sure to update your MAX to the latest firmware. 

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GoPro
Posts: 6,097

Re: My new purshased GoPro MAX do not connect to my GoPro Remote Controller, why is that? Solution?

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Hi @hanse062,

 

If you're talking about smart remote it is not compatible with MAX. 

We'll forward your request to our team.

 

-Jay

GoPro
Posts: 19,608

Re: My new purshased GoPro MAX do not connect to my GoPro Remote Controller, why is that? Solution?

[ New ]

Hello, @hanse062. MAX now works with the Smart Remote. Be sure to update your MAX to the latest firmware.