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Sightseer
Posts: 1

My new Gopro7 white is frozen on Deleting 2 hours

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GoPro
Posts: 19,223

Re: My new Gopro7 white is frozen on Deleting 2 hours

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This is odd, @bobs776. Two hours is quite a long time. Which SD card are you using? Is it among the recommended ones on this list? If yes, formatting the card through a computer will help. This means that the SD card will have to be removed from the camera and formatted as detailed here. This also means that all the contents of the SD card will be erased for good. 

 

If you were trying to delete just some and not all of the files, you may insert the SD card into a computer and see if it allows you to access and select the files that you would like to delete. Let us know if this helps. Thanks!