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Sightseer
Posts: 1
Accepted Solution

My hero 7 black main display is not working

Please help me it's been 10 days . I loved a lot shooting with gopro i was mesmerized with the quality. It is my first product. Could anyone please help with how I can fix or any service available in chennai,tamilnadu,INDIA.

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GoPro
Posts: 18,529

Re: My hero 7 black main display is not working

Hi @spiryexper8228

 

Are you referring to the LCD screen?

Please ensure that the SD card is not inserted between the SD card slot and the battery as this can put pressure on the back of the touch display.

If it's not the case, a manual update is the next step. Please refer to https://gopro.com/update/

You may also reach out to our Support Team for further assistance.
https://gopro.com/help/ContactUs

 

Thanks!

Ej

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All Replies
Highlighted
GoPro
Posts: 18,529

Re: My hero 7 black main display is not working

Hi @spiryexper8228

 

Are you referring to the LCD screen?

Please ensure that the SD card is not inserted between the SD card slot and the battery as this can put pressure on the back of the touch display.

If it's not the case, a manual update is the next step. Please refer to https://gopro.com/update/

You may also reach out to our Support Team for further assistance.
https://gopro.com/help/ContactUs

 

Thanks!

Ej