10-29-2019 11:21 AM
10-29-2019 12:27 PM
Compatibility and feature availability vary depending upon your camera model, camera capture settings, mobile device operating system and power. In order to take full advantage of features, please be sure your mobile device, app, and camera are on their current versions of software and firmware.
You may also try the troubleshooting steps on Troubleshooting GoPro App Connectivity Issues
10-30-2019 04:08 AM
11-21-2019 02:55 PM
We have recently released an update for the GoPro app on Android.
Please make sure to restart your phone before pairing it with the camera again. Let us know how it goes.